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Reset DS4700 password – FAQ

Reset DS4700 password

Log on to controller A with a serial or telnet connection (close the Storage manager client)

Log on with the following credentials:

User=  shellUsr
Password= wy3oo&w4

Type in the following commands:

loadDebug
isp clearSYMbolPassword
“Unld ffs:Debug”

The password should be set to the default (infinity), a reset of the controllers is not necessary.

Tested on firmware 07.15.07.00

8 Comments

  1. Hello this reset y for storage manager? or telnet loging ? i nedd reset passwdord for storage manager..if you have a solution…
    thanks!

  2. @bichara
    This resets the password for the storage manager.

    Telnet to the controller, perform the actions and then use the default password to logon with the storage manager.

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  4. Hello DS4700 this reset y for storage manager? or telnet loging ? i nedd reset passwdord for storage manager..if you have a solution…
    Thanks

    Getachew

    please wait…

    Rating: 0.0/5 (0 votes cast)

  5. I just solved a similar problem with an Exone Storage. It has a LSI Controller (Firmware version: 07.70.16.01),
    and the NETAPP support told me the same credentials like yours, that’s how I found your website, but “isp clearSYMbolPassword” didn’t work out.
    But then the support told me the following:

    loadDebug
    setSAPassword_MT “”
    unld “Debug”

    This removes the password, so you can configure through the SANtricity Manager without entering a password.

    Greetings

  6. Reset DS3512 password

    Log on to controller A with a serial or telnet connection with the following credentials:

    User= shellUsr
    Password= wy3oo&w4

    Type in the following commands:

    loadDebug
    setSAPassword_MT “”
    unld “Debug”

    This removes the password, so you can configure through the DS Storage Manager without entering a password.
    Log on to controller B and follow the same steps

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